Access to Administrative Systems Temporarily Unavailable During Upgrade
Duke@Work, Buy@Duke and other systems will be unavailable from April 11-14
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As part of a long-planned upgrade to SAP, Duke’s enterprise administrative and business platform, the system will be offline from 8 p.m. Thursday, April 11 – Sunday, April 14.
During this time, there will be no access to functional systems and data until the new S4 version of SAP goes live by Monday, April 15.
The downtime will include access to the following functional systems:
SAP R/3
Duke@Work portal
Buy@Duke
SAP BW - Business Warehouse
SBP – University Budget System
The Administrative Systems team has been working closely with operating units to assess impacts and develop contingency plans. Special arrangements have been made to address unique needs, such as access to recent W-2 forms for tax filing and continuity of supply chain needs during this time.
Individual users should also plan to access information and process iForms and other transactions before or after the planned downtime to avoid issues regarding access from April 12-14.
Departments should coordinate to ensure awareness and understanding of potential implications and appropriate plans are in place to mitigate operational disruptions. More information about this critical initiative can be found on the Financial Services website.
Questions about the downtime or upgrade to SAP S4 should be directed to the Administrative Systems team at adminsysmgmt@duke.edu.
