McCall Appointed to Lead Karsh Office of Undergraduate Financial Support

Miranda McCall
After serving as interim director, Miranda McCall has been named as permanent director and assistant vice provost of financial aid.

Miranda McCall, who has held a number of leadership roles in financial aid at Duke over the past nine years, has been named director of the Karsh Office of Undergraduate Financial Support and assistant vice provost, university officials announced.

McCall has been serving as interim director for several months, succeeding Alison Rabil, who had led the office since 2008. Her appointment was announced by Jennifer Francis, executive vice provost, and Gary Bennett, vice provost for undergraduate education. The appointment was made after a national search.

“Miranda has been instrumental to the success of our financial aid programs for many years,” Bennett said. “We are delighted that she will have the opportunity to lead as we work together to enhance the accessibility and affordability of the Duke experience.

“As acting director, Miranda demonstrated exemplary leadership, navigating our financial aid programs through one of the most challenging years in our history. It has been especially heartwarming to see the outpouring of support for Miranda‘s leadership. She has forged strong collaborative bonds throughout our community, and many colleagues are excited to work with her in this new role.”

As the director of financial aid, McCall will be a leader on one of the university’s priority issues to increase access to a Duke education. More than half of all Duke students from a wide range of family incomes receive some form of financial assistance, including aid based on family resources, athletics and endowed competitive scholarships. Over the past 10 years, Duke has invested more than $1.5 billion in financial assistance for undergraduate students from all income levels.

“I am eager to lead this next chapter for the Karsh Office of Undergraduate Financial Support and build on our program of robust financial aid,” McCall said. “I do this work because I know what it is to have an institution invest in a student’s future and introduce them to a world wholly out of reach without assistance. And I bring that perspective into each decision I make and opportunity I pursue. I look forward to strengthening collaborations across our campus and community and ensuring every admitted student has the support they need to engage in the richness of the Duke experience.”

During her nine years at Duke, McCall has had several leadership roles in financial aid. Prior to be named as interim director, she was senior associate director with the responsibility of supervising the counseling staff, working with students and families, and managing the day-to-day operations of the aid office.

McCall holds a B.A. and an M.B.A. from Meredith College. In addition to her work at Duke, McCall has been a leader in partnering with national colleagues to develop best practices in aid administration. She has served as faculty for the Financial Aid Institute, is the incoming methodology chair for the College Board’s Financial Aid Standards and Services Advisory Committee and works as a Standards of Excellence reviewer for the National Association of Financial Aid Administrators.