On Feb. 13, Triangle Transit will initiate service changes that will make it easier for Duke community members to be sustainable with their commutes. Adjustments include routes that serve Duke - the Durham-Raleigh Express (DRX) and Route 400 and Route 405, which run between Durham and Chapel Hill.
Brad Schulz, communications officer for Triangle Transit, said increasing the service of the DRX route will be beneficial to faculty and staff who want an easy way to get to and from work. The DRX now offers five trips each weekday morning - one roughly every 30 minutes - between Durham and Raleigh. In the evening, the DRX will offer five trips between Durham-Raleigh, as well as a sixth one-way trip from the two cities. A full schedule is available online.Read More
"We talked with our customers and they told us they'd switch to new route times if they felt it would help with overcrowding," Schulz said. "We're happy to make adjustments so our service is more of an asset and can save riders a more stressful commute from behind the wheel."
Changes to the 400 and 405 routes include minor adjustments of minutes to pick-up and drop-off times. Schulz said those routes had been experiencing buses running a few minutes late, so the new times better reflect study results showing when those buses actually arrive.
"We do a great deal of work on a quarterly basis to analyze how our routes are performing, and we want to make sure they're not only what our schedule says, but what our riders can expect," Schulz said. "We know Duke employees find us useful to provide an alternative driving cars, so we're excited to be able to do that in a better way."
A full list of changes and new schedules for the DRX, Route 400 and Route 405, along with adjustments to 10 other Triangle Transit routes, is online. Customers can also call the GoTriangle Regional Call Center at (919) 485-7433 for information or to offer feedback.